Terms and Conditions of the Website

Website

Online Shop Sklep internetowy Tomshoes, available at www.tomshoes.pl, operated by the Service Provider.

Service Provider

LAVISH SPÓŁKA Z OGRANICZONA ODPOWIEDZIALNOŚCIĄ with its registered seat at ul. Nadrzeczna 3F/P06, 05-552 Wólka Kosowska, Poland, entered in the National Court Register - Register of Entrepreneurs by SĄD REJONOWY DLA M.ST.WARSZAWY W WARSZAWIE,XIV WYDZIAŁ GOSPODARCZY KRAJOWEGO REJESTRU SĄDOWEGO, under KRS (National Court Register) number 0000930667, NIP (Tax Identification Number) 1231503606, REGON (National Official Business Register number) 52047583500000

When such terms as "we", "our", "us", etc. are used in the Terms, they should be understood as referring to the Service Provider.

Service Recipient

any entity using the Website, including the services available on it.

Consumer

a Service Recipient who is a natural person using the Website without direct connection to their business or professional activity.

To contact us, you can use the following forms of electronic communication:

• email: office@tomshoes.pl
• contact form available at: https://tomshoes.pl/contact

In addition to electronic forms of communication – phone contact is also possible at:
+48 886 620 568

You can contact us in the following languages:

• Polish,
• English.

For proper use of the Website, it is necessary to meet the following technical conditions:

• a device with Internet access,
• an Internet browser that supports JavaScript and cookies,
• an active email account - if you use functions that require providing an email address.

Any additional technical requirements for Extended Services are indicated to the User in accordance with legal requirements.

On our Website, we provide digital services, specified below in the Terms ("Services" or "Service").

Within the Website, we distinguish:

a) Basic Services:

• possibility to browse our Website
• possibility to place an order (possible conclusion of a sales contract takes place on the basis of the Shop's Terms and Conditions, available here: https://tomshoes.pl/news/n/67/Regulamin-sklepu-internetowego)
• contact form allowing you to send us messages

and

b) Extended Services:

• user account (the rules for using this service are defined in a separate document, available here: https://tomshoes.pl/news/n/634/Regulamin-Konta)

BASIC SERVICES

Use of Basic Services on the Website is free, completely voluntary and depends on your will. To use a Basic Service, you should use the appropriate functions of the Website.

We begin providing the Basic Service at the moment you start using this Service.

You can withdraw from the provision of the Basic Service at any time without incurring any costs, by stopping using this Service.

Please submit any complaints regarding the Website and Services through the Contact Point, whose details are provided at the beginning of the Terms.

We review complaints within 14 days of their receipt.

Detailed complaint procedures for Extended Services are regulated separately, within the rules for the respective service.

The principles of personal data processing and the use of cookies are indicated in the privacy policy available at: https://tomshoes.pl/news/n/635/Polityka-prywatnosci

Each use by you of the Service regulated in this document constitutes a separate contract, and its current content - in the form of these Terms - is available on the Website.

It is prohibited to provide unlawful content through our Services.

The contract is concluded in English, for the time and purpose of providing the Service. The contract shall be governed by Polish law, with the reservation of the next paragraph.

The choice of Polish law for the contract concluded under the Terms with a Consumer shall not waive or limit your Consumer rights granted to you under mandatory provisions of law applicable to you in situations where there is no choice of law. This means, in particular, that if national regulations applicable to you as a Consumer provide for protection that is broader than that provided for under these Terms or Polish law, such broader protection shall apply.

None of the provisions of these Terms exclude or in any way limit your rights as a Consumer resulting from the provisions of law.

If you are a natural person who concludes or takes steps to conclude the contract under the Terms, that is in direct connection with your business activity, you shall be treated as a Consumer and shall be entitled to the same rights as those enjoyed by Consumers, when it follows from the content of that contract that the contract is not of a professional nature for you. The preceding sentence shall not apply to the provision in this section regarding the effect of the choice of law on Consumer rights .

Subject to the previous provision:

- in the event of a possible dispute with a user who is not a Consumer, the competent court shall be the one having jurisdiction over our registered office;

- all our liability in connection with the Contract concluded based on the Terms in relation to a user who is not a Consumer is excluded to the extent permitted by law.